Return & Refund Policy

1. Introduction
This policy outlines our refund and cancellation terms for our consulting services.

2. Refund Eligibility
✔ Refunds are possible only if services were not provided as described.
✔ Refund requests must be submitted within 7 days of payment.

3. Non-Refundable Services
✔ Completed consultations or strategy reports are non-refundable.
✔ Customized financial research is not eligible for refunds.

4. Cancellation Policy
✔ Services may be canceled before they begin for a partial refund.
✔ No refunds for cancellations made after work has started.

5. Refund Processing
✔ Approved refunds will be processed within 10 business days.
✔ Refunds will be credited to the original payment method.

6. Payment Disputes
✔ Clients must contact [email protected] for billing disputes.
✔ Payment issues must be reported within 14 days of transaction.

7. Policy Updates
✔ This policy may be updated. Changes will be posted on our website.

8. Contact Us
📍 Address: 3 Fowler St, Sidwell, Gqeberha, 6001, South Africa
📞 Phone: +27 41 451 5611
📧 Email: [email protected]